Services for exhibitors at a glance

To ensure that your stay with us runs smoothly, please check our service checklist with the most important information:

Book all our services conveniently and reliably via our online shop, which is easily accessible via our Online Service Center. Here you can familiarize yourself with the basic functions of our shop. If you have any further questions, please do not hesitate to contact us at

 +49 40 3569 7575 or customerservice(at)hamburg-messe(dot)de


Furthermore take the opportunity in our  exhibitor ticket shop  to order and evaluate your visitor invitations. Unlimited and free of charge.

Use the digital invitation codes, which are provided to you in the exhibitor ticket shop under Invitations for Visitors ➔ Overview Status Invitations ➔ Summary Invitation after ordering as an Excel spreadsheet or Pdf.

Your customers can redeem their invitation codes here .

If you have any questions, please contact our ExhibitorService on +49 40 3569 7575 or at customerservice(at)hamburg-messe(dot)de.

Plan in advance and take already today advantage of the opportunity to order your parking tickets  for the duration of the event via our onlineshop, which is easily accessible through the Online Service Center.

Parking spaces for cars are available in the underground car park below the exhibition grounds. Parking spaces for delivery vehicles of 2.1m height and above are available to a limited extent directly at the exhibition halls.

A cash deposit will be charged for access to the exhibition grounds during the construction phase and the actual days of the event. Further information on delivery and access to the exhibition grounds can be found here. Access to the site is via gate B6. The underground car park can be reached via gate B5.

Order our leadtracking tool via the exhibitor ticketshop, which is easily accessible through our Online Service Center to make the most out of your contacts at the Hamburg Open. You can find an introduction to the topic leadtracking here.

You can download your free contingent of digital exhibitor passes via the exhibitor ticket shop. You can access the exhibitor ticket shop via  our Online Service Center . You can also order further passes with costs here.  

The exhibitor passes must be personalised. If you do not have the names at hand, a simple titling such as Marketing 1 / 2 / 3, Employees A / B / C is sufficient.

The QR code on the ticket is decisive.

All complete stands at HAMBURG OPEN 2020 are equipped with black stand walls and anthracite-coloured carpets. Please note that the stand walls must not be damaged. If you wish to attach monitors, shelves or similar items to the walls, the walls must be reinforced. Please contact our exhibitor service on +49 40 3569 2364 or customerservice(at)hamburg-messe(dot)de

The complete stand package includes the disposal of 60L mixed waste per day. For the disposal of any additional waste the cost-by-cause principle applies. The waste disposal can be ordered in advance via our online shop which is easily accessible through our Online Service Center or directly from our disposal company MRG (+49 40 3569 4647). Alternatively, you can organise it yourself. Garbage deposited in front of the stands will be disposed of before and during the event for a fee. Value/raw materials that have not been registered and/or remain in the hall after leaving your stand will also be disposed of at a flat rate.

Assembly and dismantling times of HAMBURG OPEN 2020

Assembly times 2021

Date Assembly Time
Mon, 01/18/2021 & Tue, 01/19/2021 7 am - 10 pm
Wed, 01/20/2021 7 am - 9:30 am